Awazon Market Deposit Not Showing: Step by Step Diagnosis
Step one: Check confirmations
Your deposit will not appear until the transaction reaches a certain number of network confirmations. For Bitcoin and Litecoin, the market requires at least one confirmation before crediting your balance. This usually takes between ten and forty minutes depending on network congestion. If you sent the coins five minutes ago, be patient. Refresh the page manually. Do not spam the refresh button. Each request adds load to the system. Wait for the next block.
Step two: Verify the minimum amount
Every deposit has a minimum threshold. Below this amount, the transaction is ignored to save on processing fees. Check the deposit page for the current minimum values. If you sent less than the required minimum, the coins are stuck in limbo. They are not lost, but they will not credit your account. You can withdraw them later once your total balance exceeds the withdrawal minimum. This is a common mistake for new users sending small test amounts.
Step three: Confirm the TXID
Go to a blockchain explorer like Blockstream.info for BTC or BlockCypher for LTC. Paste your transaction ID. Check the status. Does it say confirmed? Are the receiving addresses correct? A typo in the address sends your coins to a random wallet forever. Double-check the first and last few characters. If the explorer shows the transaction as unconfirmed for more than two hours, it might be stuck in the mempool due to low fees. In that case, wait longer or contact support with the TXID.
Step four: Contact support
If the transaction is confirmed, above the minimum, and addressed correctly, but still not showing after four hours, open a ticket. Include the TXID, the amount, and the timestamp. Use your registered email or PGP. Support typically responds within twenty-four hours. Do not send another deposit while waiting. Create a separate thread for each issue. Keep records of all correspondence. Most issues resolve quickly once the staff verifies the chain data manually.
